The AI Adoption Triage.
A 15-minute diagnostic for product teams shipping AI. 12 failure modes, one symptom map, and a 25-question self-audit that tells you which ones are eating your retention.
8 pages · ~15-minute read · No email required
You can see the adoption problem.
You can't name it yet.
Most AI product teams know somethingis wrong with adoption — users churn after one session, “wow” demos don't convert, retention collapses at week two — but they cannot agree on which problem they're looking at.
“Users don't understand AI” is almost never the real diagnosis. The real diagnosis is one of twelve, and this PDF gives you a map: a single page that turns the symptom you're observing into a failure mode you can act on.
Read it on the train. Score the audit before your next standup. Walk into the meeting with a name for the problem.
Fifteen minutes. Twelve failure modes. One of them is yours.
The Symptom Map routes you to the right failure mode. The one-paragraph descriptions name it without selling the fix. The self-audit scores your product against all twelve in five minutes. You'll recognize two or three of your own before you finish.
Diagnose the adoption problem before lunch.
8 pages. No email gate. No sales follow-up. Share with anyone shipping AI in their product.
You named the problem.
Now ship the fix.
The triage is the table of contents for The AI Product Adoption Deck — the full 104-card working playbook this PDF is drawn from.
One per failure mode — signals to inspect, questions to ask, how to run the diagnostic with your team.
Tactical design patterns across ten stacks. Each card names the pattern, the evidence, when to use it, when not to, and what to pair it with.
Facilitator-ready sessions that turn a diagnosis into shipped product decisions, copy, experiments, or specs.